Data Protection, Management of Information & Confidentiality Notice

At Kernel Diagnostic Laboratories, safeguarding the privacy and confidentiality of your information is our top priority. This comprehensive notice outlines our robust practices in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). We are committed to ensuring that your personal and confidential data is collected, processed, and protected with the utmost care and in accordance with applicable laws.

1. Data Protection Principles

We strictly adhere to the fundamental principles of data protection. Your personal information is collected and processed lawfully, transparently, and for specific, explicit purposes. We take every measure to ensure that the data we hold is accurate, kept up-to-date, and retained only for as long as necessary.

2. Management of Information

Your information is managed with the highest standards of security. Access is restricted to authorized personnel for legitimate purposes only. We implement robust measures to protect against unauthorized access, disclosure, alteration, and destruction of your data. Regular security assessments and audits are conducted to maintain the integrity of our information management systems.

3. Confidentiality

The confidentiality of all information, whether personal or business-related, is a non-negotiable aspect of our service. We do not disclose, sell, or share your information with third parties unless required by law or with your explicit consent. Stringent confidentiality agreements are in place with our staff to uphold the privacy of your data.

4. Your Rights

You, as the data subject, have certain rights regarding your personal data. These include the right to access, correct, and request the deletion of your information. Our Data Protection Officer is available to address any concerns you may have regarding the handling of your data. You can reach out to them at dpo@kdlabs.com.

5. Consent and Explicit Permissions

We seek your explicit permission before collecting, processing, or sharing sensitive information. Your consent is obtained in a clear and understandable manner, and you have the right to withdraw it at any time. We believe in putting you in control of how your data is used.

6. Data Portability

You have the right to receive a copy of your personal data in a commonly used and machine-readable format. This ensures the portability of your information, allowing you to transfer it to another service if you wish.

7. Automated Decision-Making

Kernel Diagnostic Laboratories ensures that any automated decision-making processes, including profiling, are fair, transparent, and involve a human element. You have the right to contest decisions made solely on automated processing.

8. Children's Data

We do not knowingly process personal data of individuals under the age of 16 without the explicit consent of a parent or guardian. If you believe that we have inadvertently collected information from a minor, please contact us immediately.

9. Complaints

Your satisfaction is important to us. If you believe that Kernel Diagnostic Laboratories has not handled your data in accordance with the principles outlined in this notice or applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or another relevant supervisory authority.

10. Updates to this Notice

This notice may be updated periodically to reflect changes in our practices or for legal compliance. The latest version will always be available on our website, and we encourage you to review it regularly.

Thank you for entrusting Kernel Diagnostic Laboratories with your data. We are dedicated to maintaining the highest standards of data protection, information management, and confidentiality in line with the requirements of a leading laboratory in the UK.