Terms and Conditions
1. Introduction
Welcome to Kernel Diagnostic Laboratories (KDL). These comprehensive Terms and Conditions govern the use of our diagnostic testing and related services. Your access to and use of our services are conditioned on your acceptance and compliance with these terms. By using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Service Overview
KDL provides a range of diagnostic testing services, health assessments, and related services. These services are intended for informational purposes only and are not a substitute for professional medical advice. Consultation with a qualified healthcare professional is recommended for the interpretation of results and health-related decisions.
3. User Responsibilities
By using KDL services, you acknowledge and agree that:
You will provide accurate and complete information during the registration process and testing.
You are responsible for maintaining the confidentiality of your account information.
You will not use the services for any illegal or unauthorized purpose.
You understand the potential risks and limitations associated with diagnostic testing and accept personal responsibility for decisions based on the results.
4. Data Privacy
KDL is committed to protecting your privacy. Our data protection practices are outlined in our Privacy Policy. By using our services, you consent to the collection, processing, and storage of your personal information in accordance with our Privacy Policy.
5. Test Results and Interpretation
While KDL strives to provide accurate and timely results, it is important to recognize that no laboratory test is infallible. Results should be interpreted by qualified healthcare professionals. KDL is not responsible for the consequences of misinterpretation or reliance on test results without professional guidance.
6. Billing and Payments
Payment for services is due at the time of ordering. Prices are subject to change without notice. Any additional charges, such as shipping fees, will be clearly communicated before payment.
7. Test Kit Delivery and Return
KDL will make reasonable efforts to deliver test kits promptly. You are responsible for providing accurate delivery information. Test kits must be returned following the provided instructions, and failure to do so may impact the accuracy of results.
8. Intellectual Property
All content and materials provided by KDL, including but not limited to logos, text, graphics, and software, are the property of KDL and are protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.
9. Limitation of Liability
To the fullest extent permitted by law, KDL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use our services. In no event shall KDL's total liability exceed the amount paid by you for the specific services giving rise to the claim.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms and Conditions
KDL reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of changes, and continued use of our services constitutes acceptance of the modified terms. It is recommended to review these terms regularly.
12. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Information:
For any questions or concerns regarding these Terms and Conditions, please contact us at info@kdlabs.co.uk.
Thank you for choosing Kernel Diagnostic Laboratories.
Last Updated: 29th of November 2023.